There is a lot of conflicting information out there on the internet about how to fix Arris router wifi not working problems. Most solutions don’t work for everyone. We’ve put together this guide that lists all possible fixes we could find and organized them by their ease of implementation so you can try them one at a time until you get results!

See also: Best Ways To Fix “Arris NVG589 Wireless Not Working”

14 Ways to Fix Arris Router WiFi, not working Problems

Here we have listed the Best Ways to Fix Arris Router WiFi, not working Problems.

Use the correct channel (band) on your router

Usually, it’s either 2.4 or 5 GHz. If everyone’s routers run on the same frequency band, you’re likely to get interference. There should be only one wireless signal in your home; if you have multiple, change the channel to avoid interference or the “arris router 2.4Ghz not working” problem.

arris router frequency

This means that your Arris router isn’t powerful enough to transmit on an overcrowded band with all those other routers. Check out how to login to Arris DG3270A here.

See Also: Zyxel VMG4381 B10A Default Router Login Guide

Don’t set the router to the “Auto” channel.

Most routers pick a channel for you, but that can cause interference with your neighbors’ routers.

arris router wifi not working

You should pick one to reduce interference across the entire network, not just in your house!

See Also: How Much Electricity Does A Wi-Fi Router Use: Guide

Remove Physical Obstruction blocking your Arris Router WiFi Signal 

Physical appliances also operate on the same frequency as your arris router WiFi. Massive metal objects are evil for Arris routers

If you can move your router to another room, do it. Sometimes, you can get a better range with some non-metal obstruction on top of or around it, but if possible, remove tanks, refrigerators, microwaves, etc.Learn TEData Router Login here.

See Also: How To Connect WiFi Extender To Router Without WPS: Easy Steps

Replace your Router Antenna 

Antennas can get old and stop working correctly.

change antenna

If you’re having signal issues, try replacing them with higher gain ones or new ones made for your router.

Turn off Encryption / Security:

Some older routers have security settings that don’t allow some newer devices to connect (this caused the “arris router not working” problem once).

turn off security

First, you should turn it off and see if that fixes your Arris router WiFi connectivity issues. Don’t use security on the Arris router anymore if it does!

See also: Arris SBG6782-AC Login Guide | Default Username And Password

Change Wireless Encryption 

If switching off encryption doesn’t work for you, change your wireless encryption type to WPA2. It’s the most compatible option for your router, whereas WEP is deprecated mainly and often causes “arris n300 router not working” problems.

change encryption

Wired Ethernet connections are more secure than wireless ones, so don’t rely on them exclusively!

Buy an Ethernet Extender if Wired Connections Don’t Work 

If you have problems getting a wired connection, an ethernet extender or switch can help. Just plug them in when you’re connecting via Ethernet, and they’ll help extend the signal!

ethernet extender

See also: How to Improve Speed of Your Internet Connection?

Upgrade Firmware 

Some firmware versions have bugs that cause “arris router WiFi not working” issues. So try upgrading the firmware to the latest version! Firmware is the “software” that runs your Arris router. It’s like the OS on your computer, and having bugs means it isn’t working correctly, which makes your Arris router not work.

upgrade firmware

Sometimes Arris updates their router software, which can make your router have an “arris modem no WiFi” issue! So go to the download page on the Arris site for your model and check if there’s a new file you can download. You’ll see how easy it is to update your arris router firmware!

Turn off QoS 

QoS manages the quality of your internet connection and can be interfering with your WiFi signal if turned on or set up incorrectly.

turn off qos

If you have an “arris router not broadcasting WiF” problem, try turning off Quality of Service or any settings that control the bandwidth.

See also: Arris TG1682G Login Guide | Admin Username And Password

Re-position Your Router 

You can’t constantly move your router; sometimes, it’s just in an awkward spot in your house. If you can, try moving it or re-orienting its antennas so they are aligned differently to get a better connection.

move position of router

Limit the number of devices 

This is an old-school way to get better internet speed, but still very effective. “Arris modem no WiFi” issue is another common problem. Sometimes resetting your modem can help you to solve the issue.

limit number of devices

If it persists, limit the devices that connect via WiFi, so others have to use Ethernet instead of slowing down your router!

Upgrade Your Internet Cable or DSL Line

If you are the only one with the “arris router keeps rebooting” problem, try calling your internet provider and ask for a higher speed.

upgrade ethernet

If others in the house aren’t having any problems, but you are, call and see if they’ll give you a new line too! And If it fixes your issue, upgrade to faster internet or install more lines.

Change your DNS 

Changing your Arris router WiFi settings can fix “arris n600 WiFi” problems or connectivity issues in general!

change ip address

If you’re going to change anything, like the DNS, do it before you connect, and don’t forget that you must give the IP address of the new DNS server to your Smart TV or Blu-Ray player.

Change the IP Address of Your Router 

Another solution is changing your router’s IP address, which you can do by connecting to it via Ethernet and entering some commands in a new terminal window on your computer.

Also, don’t forget to reconnect your smart devices to the wifi. If you are having trouble reconnecting your smart devices, then we have multiple guides on doing exactly that, like Changing WiFi On Smart Life. If none of this works for you, contact Arris support!

change ip address

See also: IP Address Admin Login | Default Username and Password


How to fix Arris WiFi not functioning?

There may be several causes for the malfunctioning of your Arris WiFi. To solve the issue, try the following procedures: Ensure all wires, including the Coaxial, Ethernet, and USB cables, are connected correctly. Or contact your Internet service provider, Arris Customer Support, or both.

How can I determine if my Arris router is operational?

If you want to know if your device is online or offline, you may check the connection status of your Arris Router. Use or to log into your router, then check the linked devices to see how your devices are doing.

What leads to router malfunction?

Heat stress causes routers to break down. The heat may harm wires and other internal components that the router generates when connecting your various devices. Heat can escape through vents on them. The heat cannot escape through the vents if they are covered in dust.

How long is an Arris modem good for?

Most modems endure for two to three years. However, better modems can live for eight to ten years. Instead of breaking down, high-quality modems are often changed because they become obsolete.

Can a WiFi router function without the Internet?

It is amusing to learn that a wireless router enables offline use. You can choose between a wired and a wireless connection.

What is troubleshooting a router?

Identifying network issues through a thorough, repeatable procedure and then resolving them with tested solutions is known as troubleshooting a router. It entails identifying and fixing issues with network connectivity, performance, security, and other elements.


Have you tried any of these methods? If so, which ones have worked best for your situation? Let us know! We are always looking to learn more about how people fix their wireless internet issues. 

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