Best Ways To Fix “Arris NVG589 Wireless Not Working”

arris nvg589 wireless not working

The most common issue people face when using their smartphones is the “arris nvg589 wireless not working” problem. This can be a frustrating problem and needs to be dealt with promptly before it gets worse. This article aims to offer some of the best ways for you to fix your “arris nvg589 wireless not working” issue quickly and easily.

arris nvg589 wireless not working
arris nvg589 wireless not working

See also: Arris TG1672G Login Guide | Default Username And Password

What Is Arris NVG589?

The Arris model number NVG589 is a broadband modem that comes with a wireless router. These devices share the same wireless network, and the modem provides both wired and Wi-Fi network connections. The typical installation of such devices is to connect the wireless adaptor to the modem wirelessly, after which one can install it on their PC or laptop.

Arris NVG589 Wireless Not Working Issue

One problem that many Arris NVG589 owners have experienced is the router’s inability to work properly. This can be caused by several reasons, including overloads on the device or interference from other devices.

arrisnvg589 router
arrisnvg589 router

Common causes of the issue:

– Weak wireless signals

– Failed connection between the router and Arris NVG589 modem

– Interference from other electronics

– TV frequencies interfering with wireless bands

– Wi-Fi performance errors due to interference or incorrect settings

Whatever the reason, accessing the internet wirelessly has become impossible for some.

See also: How to Login to Arris Router | Perform Arris Router Login

“Arris NVG589 wireless not working” Troubleshoot

Disconnect the Arris modem from the power supply for about 10-15 minutes and then connect it back.

disconnect router
disconnect router

Reboot the Arris modem by pressing the power button for 10 seconds.

Reboot the router connected to the Arris modem by switching off power, waiting a couple of minutes, and then switching it back on.

Try doing wireless setup again or contact your ISP for assistance in setting up a wireless connection.

Good luck!

Other Alternatives To Fix Arris NVG589 Wireless Not Working Issue

If you are facing this issue, there are several possible solutions to fix it.

– Perform a full power cycle of the router and modem

– Change the wireless channel your modem is broadcasting on, as this can cause interference with other devices in your network. You can find information on how to do this through your Arris Modem’s interface.

– Try moving devices away from the router to see if this helps improve your signal. Interference from other devices can slow down your wireless connection.

Ensure that the modem and Wi-Fi router use different SSIDs, ensuring they don’t directly interfere.

use different ssids
use different ssids

– Check if you can access the internet through a wired connection to see if this is working correctly. If it does, then the problem lies in the wireless connection.

– Update the firmware on your modem and wireless router.

– DNS servers can be changed.


-Change wireless channel settings to fix interference.

-Reset the modem & router again.

Ways To Prevent The Recurrence Of The Same Error In Future

The first method to prevent the recurrence of the same error in the future is to have a backup of your data. You can take a backup of your data using a cloud storage service or physical media. The other way to prevent the recurrence of the same error is by noting what action triggered it. This will help you identify potential future errors and eliminate them before they happen.

dmesg grep firmware
dmesg grep firmware

You can also use the command ‘dmesg | grep firmware’ to check what is triggering or preventing your error. You can also see whether there are any updates for the router and update it. Any such downloads will be available on the support website of Arris.

See also: Arris DG3270 Default Router Login Guide

Updating Arris nvg589 Firmware

Updating firmware is a very simple way to fix many issues, including wireless connection problems. The steps to update the Arris firmware vary according to your computer’s operating system and the model of modem/router that you are using. Still, we have made sure that we provide detailed instructions for each step below.

arris firmware update
arris firmware update

To check whether your router needs updates, you can use the command “dmesg | grep firmware.”

See also: Arris SBG6782-AC Default Router Login Guide

STEP 1: Downloading Updates For Arris NVG599 And NVG599m

Visit and search for your modem model in the search bar on the top website banner or go to Downloads and select your model from the drop-down menu.

Download the firmware update by clicking on Check for Updates.

Save the file to your computer and run it after downloading completes, if asked.

Follow any on-screen prompts that appear after you have successfully run the file.

STEP 2: Updating Arris NVG599 and NVG599m

Connect the modem to your computer using an Ethernet cable and power it on if required.

Now, turn off the DHCP server or unplug your modem from all cables (ethernet as well as telephone).

turn off dhcp
turn off dhcp

Run the firmware update that you downloaded earlier and follow the on-screen prompts to complete it.

After updating is done, plug in and turn on the modem and allow it to configure itself.

Now, turn ON DHCP server or insert all ethernet cables (ethernet and telephone).

This was Arris nvg589 upgrade.

You can use this command ‘dmesg | grep firmware’ to identify future potential issues.


If the entire network is affected by some wireless performance issues, ensure that your devices are on the same wireless channel. If some devices can connect to the network while some cannot, reset your router and modem and power cycle them. Also, make sure that you have updated the firmware version of both devices.

If these steps fail to work, it’s best that you get in touch with your ISP for more information on how they can help you resolve the issue. In addition, if you have an Apple router, make sure that your settings are compatible with those of the Arris modem.

See also: Arris DG1670 Router Login Configuration And Password [Complete Guide]

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About the Author: Kaushal

Hello people. I have started this website for all of you who have troubles while logging in into their router. I personally have faced a lot of issues and that is the sole motivation for starting this. Hope it helps you guys. Cheers!

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