AT&T Wifi Not Working? Restart Your Gateway/Modem With this Guide

at&t wifi not working

AT&T wifi is a service AT&T offers to AT&T broadband customers that provides internet service through AT&T’s cellular network. So, if your at&t wifi not working for quite some time and you’re wondering why we’re here with a quick guide on how to restart your AT&T wifi Gateway/Modem!

at&t wifi not working
at&t wifi not working

See also: How To Find Router IP Address [Full Guide]

AT&T Wifi Not Working? 5 Steps To Fix It!

Step 1:

First, you need to make sure that AT&T wifi is running to fix att internet not working. To do this, access a web browser on a device connected to AT&T wifi and enter in the URL or go to this website: [], AT&T’s default gateway/router login page.


Step 2:

Now that you’re logged in, go to the Status tab and look at the AT&T wifi section. If AT&T wifi is running OK, go to step 3; otherwise, you need to contact AT&T support.

Step 3:

Now, to restart AT&T wifi Gateway/Modem, you need to press the AT&T wifi/Reset button on the back of your AT&T wifi Gateway/Modem.

reset button
reset button

It’s a small button that can be pressed with a pin or paperclip, and it’s located near AT&T wifi’s power cord. AT&T wifi will restart after you press it, then you need to go to step 4.

Step 4:

After AT&T wifi is back up, you should plug in AT&T wifi Gateway/Modem and wait for AT&T wifi to boot up again. AT&T Gateway/Modem should display a solid AT&T wifi logo on the front after AT&T wifi booting is complete, which can take about 5 minutes.

Step 5:  

Lastly, try connecting your device to AT&T wifi and check if AT&T wifi is working fine. ATT wifi should be up and running again!

See also: How to Improve Speed of Your Internet Connection?

Why is my AT&T Wifi Not Working?

There are many reasons AT&T wifi might not be working.

att wifi not working
att wifi not working

The most common issues include:

  • Gateway/Modem or AT&T Internet outage,
  • AT&T wifi network problem due to software issues
  • AT&T wifi password change failure/forgot password issue
  • Wifi is blocked by AT&T router restriction

If you have wireless interference or are experiencing poor internet connectivity, it can often help change your wifi channel or frequency; this is particularly useful if you’re experiencing problems with devices operating on the 5 GHz frequency band.

Check if the wireless channel matches the settings on other devices in your home (if using co-ax cable, change the router’s channel to check modem’s).

A Guide on How to Restart Your Modem/Gateway When AT&T Wifi Not Working

There are several ways to go about restarting your modem, and we’ve listed them below in order of simplicity.

See also: What is Wireless PAN DHCP server

Unplug your Modem’s Power Cord

The simplest way to restart your modem is to unplug it from its power source for 15 seconds then plug it back in.

unplug router
unplug router

This method works for most traditional modems and gateways. However, if you have a wireless model, you might want to try one of the other methods below:

Restart your Modem/Gateway from the Menu

This method is a bit difficult, but it can be helpful to know if you ever run into other problems with your wireless gateway. Usually, restarting the modem from the menu will involve opening up a command prompt and running a particular command that varies depending on your ISP and modem model.

If you’re unsure of how to do this, it might be worth checking out the guide below:

Restart your Modem/Gateway From the Web Interface

If restarting from the menu doesn’t work, you can always try restarting your modem or gateway from its web interface.

restart router from web
restart router from web

The method for doing this depends on the make and model of your modem, but for this example, we’ll be using an AT&T Modem.

Step1: Access AT&T’s gateway login page<this steps are h4s>

Open a web browser on a device connected to AT&T wifi and type in into the URL bar or go to this website:, AT&T’s default gateway/router login page.

See also: Admin Login, Username & Password

Step2: Login to AT&T Gateway

After you’re on AT&T’s login page, enter your AT&T username and password and click OK.

wifi settings
wifi settings

You will now see the AT&T home screen:

Step3: Click on the Status tab

You should see AT&T wifi as an option in the left sidebar. Click on AT&T wifi, and you should see AT&T’s login page for AT&T wifi:

Step4: Click AT&T wifi Button to Restart AT&T Gateway

From AT&T wifi, click the AT&T wifi/Reset button on the back of AT&T wifi Gateway/Modem. AT&T gateway should restart after you press the AT&T wifi restart button.

press restart
press restart

It helps if you wait for AT&T wifi to boot up again, and it usually takes around 5 minutes to reboot AT&T wifi Gateway/Modem. AT&T wifi Gateway/Modem AT&T wifi logo should display a solid AT&T after AT&T is finished booting up. AT&T wifi should be working fine now!

See also: How to Setup Unifi Guest Network | Complete Guide

Frequently Asked Questions

Why is my att internet not working?

Wifi not working att is because AT&T has a wide variety of internet outages, AT&T wifi network problems due to software issues, AT&T wifi password change failure/forgot password issue AT&F wifi is blocked by AT&T router restriction

Do AT&T routers need updates constantly or just once a year?

AT&T routers need AT&T updates constantly. It doesn’t release AT&T router update date AT&T wifi, so AT&T updates happen automatically when AT&T Router is connected to the internet.

What is the best AT&T Gateway?

The best AT&F wifi is the Motorola SBo AT&T modem.


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